If you’re looking to book a flight, be on the lookout for AI-generated reviews! A study by Originality.ai found that these reviews have increased by 189% across 10 major airlines. As much as 19% of China Southern Airlines’ reviews feature AI-generated content. Among US airlines, Southwest has the highest AI-generated review rate (8.7%). Two airlines saw the number of AI-generated reviews decline in the past year: RyanAir and Emirates. The surge in AI-generated reviews began around the time ChatGPT was released. (DIGG)
These Airlines Are Plagued By AI Reviews
Nov 13, 2024 | 7:01 PM